Member support
Questions about your account, appointments, or billing.
hello@themsmt.comMon–Fri · 24 hours · Weekends 10am–4pm local time
Existing members can reach their care team through the app. For everything else, this is the place.
Questions about your account, appointments, or billing.
hello@themsmt.comMon–Fri · 24 hours · Weekends 10am–4pm local time
Provider applications, health system integrations, HMO & enterprise inquiries.
hello@themsmt.comMon–Fri · 24 hours
Interview requests, media kit, and statements.
hello@themsmt.comWe respond within one business day
We'll get back within one business day.